Frequently asked questions about the Wyze 1080p HD smart home camera.
1. Is there a monthly subscription cost to store video on the Wyze app?
No, there are no monthly subscription fees! The rolling 14-day cloud storage is free; however, your alert videos are only viewable from the Wyze app for 14 days. After 14 days, they are automatically deleted.
2. How long are the alert videos?
The alert videos last for 12 seconds and are capable of beginning a new recording every 5 minutes.
3. Are the Wyze App and Genie’s Aladdin Connect App integrated?
At this time, the Wyze App and the Aladdin Connect App are not integrated. Each app functions individually, however, if using Amazon Alexa or IFTTT, scenes can be created to use both apps simultaneously and thus all that is required to operate and view the garage door opener.
4. What size and kind of microSD cards do the Wyze 1080p HD cameras support?
Wyze Cam supports 8GB, 16GB, and 32GB microSD cards in FAT32 format. Class 10 for optimal performance.
5. Will it work with my home Wi-Fi?
The Wyze Cam2 is compatible with 2.4ghz network signals running a WPA/WPA2 network encryption. The camera is not compatible with networks that use a web-based login.
6. Can the Wyze Cam be used outdoors?
They are not weatherproof and are not designed to be mounted or left outdoors for an extended period of time. The recommended operating temperature range is 32-104F.
Wyze Camera 1080p HD specifications:
Color and Finish: White, Matte
Power Cable Length: 6 feet
Mounting Method: Magnetic
Ports: 1 Type A USB, 1 Micro USB
Resolution: 1920 X 1080 (1080p)
Field of View: 110° lens
Night Vision: Illuminates up to 29.6 feet
Audio: Built-in speaker and microphone
Alerts: Push notifications
Questions & AnswersAsk a Question
How many cameras can I install since we have a 3 garage door/cars; would they have any type of interference?
You can add as many as you would like, there would be no interference.
Are they weather resistance can be use them outdoors
They are not weather resistant.
Could this be attached to the Genie garage door opener?
This can be mounted onto the Genie garage door opener. The Wyze camera works through its own app.
This camera works on ANY genie garage door Openers? This have to be connected on 110v?
This camera works on its own, you can attach it anywhere in the garage. It does have to be plugged in.
Will this camera work on the Aladdin app?
It will not work on the Aladdin App. You would need to use the Wyze app to view the camera.
can i record both local & cloud at the same time?
When continuous recording is selected, your camera continuously records video to the microSD card. This gives you the option of having a constant recording available for playback later. Wyze Cam will still make the 12-second alert videos that are captured and stored on the cloud for 14 days based on the camera’s motion detection settings. This lets you have a backup on the cloud waiting for you, just in case.
are these wifi cameras?
Yes, they are.