What is the warranty on this opener
The limited warranty on this unit is Lifetime on the motor and belt, 5 years on the parts, and 1 year on accessories.
The wall console illuminates red. Is it working properly or is that a signal that something is wrong?
The red backlight is normal for operation. It is just to make it easier to see in the dark.
Hi, Genie. I got this opener from Costco, installed it, and I am very happy with it. However, can it be programmed to turn on the lights when the door's been open for some time, the lights have timed off, and then someone crosses the safety beam?
We are happy to hear you are enjoying your new garage door opener. We do not have the option to have the lights turn on when the Safe-T-Beams are crossed. One option would be adding a wireless wall console to this garage door opener. You could install the wireless wall console anywhere in your garage (including close to the door opening), which would allow you to turn the lights on/ off. You can add this wireless wall console and keep your current wired wall console where it is.
How heavy of a door can this lift?
This can lift a 500lb door.
Is this garage door opener have DC motor ?
Yes, this garage door opener has a DC motor.
Can I link a wyze camera to this opener? Thank You
You can use the Wyze camera in the garage, however, the Wyze app will not link to the Aladdin Connect app.
Does the Garage door opener have a rail assembly with the belt drive?
Yes, it does!
Is the keypad that's included with this opener able to operate a second garage door? If so, can it be programmed to work with other brands of garage door openers?
Yes, the keypad included can operate up to three separate Genie garage door openers. It will not work with other brands, only with Genie Intellicode model garage door openers.
Can I replace my ~20yr old chain-drive LiftMaster opener with this belt drive model? if yes, does this model come with all the belt/railing that I need for the replacement
Yes, you can! It will come with the powerhead, rail and all the items need to install the replacement garage door opener.
Can you close the garage door from the wireless keypad?
Yes, you can.
Can I also control my existing Chamberlain garage door opener with the Aladdin App with any type of addon?
The Aladdin Connect RetroFit Kit can be added onto most garage door openers. If you added this kit onto your Chamberlain garage door opener, you would be able to control it with the Aladdin Connect app. To check for compatibily, please see the list here.
Is the motor on this 7155L DC motor?
Yes, it is.
How small of a door is compatible with?
Out of the box this garage door opener is made to work on up to a 7-foot high garage door. If you need further assistance with measurements you can also contact our Genie customer service at 1-800-354-3643.
Can you add a camera?
You can add a camera, but it will not work through the Aladdin Connect app. The camera would work through the app of whichever brand the camera is.
Is this unit compatible with My Q app. I already have another garbage door using My Q App and Hub and I would like to control this opener with the same app.
The Aladdin Connect uses its own app, it would not work with the MyQ.
Will the Model 7155L-TKV work with a non-sectional garage door (7" high)?
No, this will not work on a one-piece garage door.
will 7155l-tkv work with a wooden lift-up door with springs?
The 7155L-TKV will work on a sectional garage door, not a one-piece door.
Must I install the Safe-T-Beam units and wire into the power head or can I skip this part of the installation?
Yes, the Safe-T-Beams have to be installed for the garage door opener to close properly.
Is the wall control Supposed to have a red light on it Or is something wrong
Yes, the wall console will have a red light. If the light is not coming on, but the wall console is working, that is normally caused by the wires on the back of the wall console being attached to the wrong terminals. Try switching the two wires on the back of the wall console.
1. Is this DIY or need professional installation? 2. Replacement light bulbs- difficult to buy?
This model is made for DIY installation. You can get the replacement bulbs directly through us.
can I replace LED lights kit model 7155L-TKV if any of its lids stopped working?
Yes, the LED lights can be replaced.
Can't get the Motion light to work. Once its off it won't go back on when you break the beam
Genie garage door openers do not have a motion light when the beams are broken. The garage door opener is working as it should.
My door is 300 pounds, 8 x 11.4 feet lift is 11 feet high, can it lift this high?
This will not work on an 11-foot high garage door. It will only go up to an 8-foot high garage door with the added extension kit.
Will this opener operate a two car aluminum garage door
As long as the door is well balanced, it should have no issue.
Does the model 7155L-TKV have the GenieSense DC motor technology?
The model 7155L-TKV does have GenieSense™ Monitoring and Diagnostic Technology. This provides safety by continuously monitoring operation of the door, stopping the operation to alert you when significant changes occur.
I have 2 Garage doors. 1 @ 8' and another @ 9'. I see i can get an adapter for the 8' Door. What's the solution for the 9' Door?
For a 9' high garage door, we would recommend contacting a local Genie dealer in your area for a professional model garage door opener.
How do I configure the application to open from a smartphone?
You can find the setup instructions for this model here.
Does this model work with Amazon Alexa?
Yes, it does.
Does this model us rolling code technology?
Yes, it does.
I am looking this for to install on 9ft garage and I couldn't get the extension kit. Is there any extension kit which is compatible with this product.
The extension kit for this garage door opener will only work on up to an 8-foot high door.
I just installed Genie 7155L garage door opener. I would like to connect to Aladding connect but not able to figure out how. Do I need to buy the Aladdin connect accessories separately?
Hi! The 7155L model comes with Aladdin Connect Integrated into it. You will need to download the Aladdin Connect app on your smart device first then follow the steps. Here is some information that should help: Wi-Fi Integrated Garage Door Openers Setup.
Does it work with Apple home?
No, it does not.
Can this model be purchased anywhere else other than Costco? How is this model different from model 7155-TKV?
The 7155L-TKV is only sold at Costco.
I do not have much clearance from my finished ceiling and the open garage door. If the bar gets installed against the ceiling will it work? Also what’s the dimensions of the bar so I can check how much space I have to fit it between the ceiling and the door.
No, it will not work if it is installed against the ceiling. You would need 2 1/2 inches clearance above the highest point of travel of the garage door to install.
Do u need springs to open a standard fiberglass garage door
Yes, you do.
Is this opener suitable to open a standard sized wooden 2 car sectional garage door, or is a chain drive model required?
Yes, as long as the door is well-balanced this will work.
costco is out any other place to buy
Costco is temporarily sold out online, but you can check your local club for in-store inventory.
My home is a three car garage and uses three separate garage door openers. Can i connect all three openers on the sale app?
You can use the same app for all three garage doors as long as you have a garage door opener with the Aladdin Connect on each garage door (either integrated or added on.)
The application send notifications when door open or close?
Yes. The Aladdin Connect app can be set up to get alerts when the garage door opens or closes.
Does it come with an Installation manual, not the owners manual, install instructions, where are they online?
Yes, it does come with installation instructions. Click here to view the installation manual.
Does 7155L-TKV have connections for non-wireless open/close button switches? I already have button switches - one in the home and one in the detached garage.
Yes, it has the connections for a wired wall console/ button.
Does it stop if there's any obstruction? or does it have any sensors to prevent the gate from closing when an obstruction is in the path of the sensors?
Yes, it will stop and reverse back open if there are any obstructions. It has a contact reverse feature and safe-t-beams.
Will A gt gate opener garage door receiver operate this door opener ?
No, it will not.
Is there a weight limit for the garage door? My door is a 7ft high 16ft wide Masonite 4 panel door and it's very heavy. My current opener is 1&1/2 horse power.
The weight limit would be 500lbs on a well balanced garage door.
I have a chain drive. Do I get the metal bar that is used with the belt? , Do I need the balancing springs? Can you manually open the door?
This new garage door opener would come with the "bar" (rail) and the belt, yes. The door springs need to be balanced if they currently are not. You will be able to manually open the garage door when this is installed by pulling the emergency release cord.
Can I add the camera to this model?
You can add a camera if you wiuos like. We do not have cameras that integrate with the garage door openers.
Can this be set to close automatically? My family has a bad habit of leaving the door open. I would like it to automatically close after say 30 minutes.
Yes, you are able to set automated times with the Aladdin Connect app.
Will using a surge protector affect the backup battery's performance and ability to recharge?
No, it will not affect the ability to charge.
The packaging for this opener says it works with 7' doors, and for anything 8' and over an extension kit is needed. My door is 7'6", will this opener work out of the box with that, or is the extension kit needed? The wording on the box covers 7' and 8', but not in between. Thanks.
For the 7'6" door to fully open, you would have to add the extension kit.
What is the warranty on the motor and belt
The warranty on the Motor is Limited Lifetime, and the belt is fifteen years.
Can this unit be used on a single panel/swing (non-sectional) garage door?
No, this garage door opener will not work on a one-piece (non-sectional) garage door.
Is there an increase down pressure adjustment?
To change the force settings, refer to page 15 in this owner's manual. (Click here)
Is it normal for the right led lid under the lens to be red all the time except when the white lights are on. The 7155L-TKV Everything works fine. Just nowhere does it mention the red light under the lens being on all the time.
The Red light is the Wifi/Aladdin Connect light. It indicates that Aladdin has not been set up. This is not an issue if you are not using the Aladdin Connect smart part of the garage door opener.
How many remotes will the genie 7155 L - tkv accommodate we do not have Wi-Fi also does this unit have a one piece rail or sectional
It will hold up to 20 remotes, you do not have to use the Wifi option. It has a sectional rail.
we have no Wi-Fi how many remote controls will this unit accommodate
This will hold up to 20 remotes. You do not have to use the Wifi option.
Will the Genie 7155L-TKV opener work on a 10' by 10' (foam filled) garage door, if so what is the kit number and where to purchase. Many Thanks
This will not work on a 10' high garage door. The 7155L-TKV will work on up to an 8' high garage door with the added extension kit.
How can I control a second non-WiFi Genie opener with the built in Aladdin Connect in this unit?
The built-in Aladdin Connect will only control this garage door opener. If you have a non-integrated unit, (Aladdin Connect not built in), you would have to add the Aladdin Connect Add on kit to it.
Can I control a second door with Model 1028 opener if I add the door position sensor?
No, the Aladdin Connect is integrated into this model garage door opener, it will not work with an added door position sensor.
Is the speed of opening of Garage door is same even if the Garage door is heavy or light? Is it possible to adjust the speed of opening of Garage door? For a 2-car Garage Door where the door is relatively heavy, I want to open it slowly so the stress on support members is low.
The speed will vary depending on the weight of the garage door. You can not adjust the speed, you can adjust the force.
Will this work on 1 large door (7' x 18') ?
If the garage door is 7-foot high and a sectional door, then yes. If it is a 1-piece door, it will not.
can this unit work on 240 volt?
No, it will not.
What is the overall lenght of the opener, i have an 112” opening to put this in, will it fit?
The overall length of this installed is 119 inches.
I am unable to get the wireless keypad to connect with the opener...any suggestions? The remote controls and Homelink connection work just fine.
Please contact Genie customer service at 1-800-354-3643 for assistance. We will be happy to help determine the issue.
can a screw drive extension be replace with a belt drive extension opener
If you want to replace the entire screw drive garage door opener that you have with a belt drive model, yes you can do that. If you are referring to just the rail, no you cannot replace the screw drive rail with a belt drive rail.
Is there any way we can set up the garage door to close after staying open for certain time period? is there an option in rule?
Yes, you can use A Duration Rule closes your garage door if it has been open for a certain period of time: For Example: If Aladdin Connect finds that DOOR 1 has been open for longer than 1 hour on either Monday, Wednesday or Friday - please close it. You can also choose ‘close and notify’ or just a ‘notify me’ option.
Can rail tube be modified? My garage has cross beam to support second floor's room. From wall to the cross beam total length is 114 inches. Do you have any model with adjustable rail tubes? Thanks.
We do not recommend shortening the tube rails. Please contact Genie customer service at 1-800-354-3643 for options.
Why am I not seeing replacement led light kits anywhere on your site for this model?
We do not have these online at this time. You can contact our Genie customer service at 1-800-354-3643 for assistance.
What is the overall space required for the unit as hung on ceiling. ( from door wall to back of motor housing) Can the rail and belt be shortened if necessary?
We do not recommend shortening the rail on this model garage door opener. The overall length of the unit installed will be about 119" long.
Does this model have HomeLink with car integration and rolling code technology? I don't see it specified anywhere.
Yes, it does work with HomeLink.
can I replace the LED lights that come in the unit with bulb sockets from the 7155 model to put bulbs in cause the LED lights are terrible
No, you would not be able to use normal LED light bulbs in this light socket.
Does the wall control have a sensor to detect motion and turn the lights on? What other features are on the wall control?
The wall console does not have a motion light detector in it. The Series II wall console that comes with this garage door opener can open/close the garage door. It has a light switch to turn the garage door opener lights off and on, and it has a vacation lock button that locks out the use of wireless devices when turned on.
What is the serial number for the 7155L-TKV
All of the serial numbers would be different on each garage door opener.
Can I get an extention kit for a 10ft Door
No, this will only work on up to an 8-foot high garage door with the added extension kit.
Does this unit come with the backup battery and the light bulbs?
Yes, it does!
Does the 7155-TKV model have a soft start and stop feature?
Yes, it does.
Does this unit feature a motion sensor to activate the light? If not, is there an available kit to enable motion activation of the light on the drive unit?
No, this model garage door opener does not have a motion sensor activated light. There is not an add on kit for this option. The garage door opener light can be turned on and off with the wall console and it automatically turns on when the garage door is opened or closes.
Can I use the button in my car to open/close garage door
If your car has Homelink or Car2U buttons on the visor/ mirror, then yes, you can!
Do I need to buy Aladdin Connect kit in order to use smartphone or it comes with the unit?
The Aladdin Connect is built into this garage door opener. You do not need to purchase anything extra to use this model with a smartphone or smart device. The Aladdin Connect app is also free!
is the 7155L-TKV a STEALTHDRIVE?
No, it has some of the same components as the StealthDrive Models, but it is not the same as a StealthDrive.
Will the Genie 7155L-TKV opener work with 8 for tall doors?
It will only work on a 7-foot high door out of the box. If you have an 8-foot high door, you would have to add the extension kit part number 39026R.