Contact Us

Technical/Troubleshooting Support:

Phone: 800-354-3643

Monday – Friday

9:00 a.m. – 8:00 p.m. ET

Saturday

10:00 a.m. – 6:00 p.m. ET

Email: https://support.geniecompany.com/app/ask

Order Support:

Phone: 844-887-1796

Monday – Friday

8:00 a.m. – 5:00 p.m. ET

Email: Genie_customercare@geniecompany.com

Need Troubleshooting assistance?

Find support for Genie products here.

Aladdin Connect Product Support.

Search Frequently Asked Questions for faster solutions.

Find parts by looking up your model number here.

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