Circuit Board (1022, 1024, 1042, 2022, 2024, 2027, 2042) 39537R.S

Yes, the 2024 Board will work on the 2042 model garage door opener.

The 1028 model garage door opener uses the 38647R.S circuit board. The 2028 model would use the 38647S.S circuit board.

The 1024 model garage door opener can use either the 39537R.S circuit boardÂor the 37028E.S. The 37028E.S has the cover, the 39537R.S is only the board.

It sounds as if you may have an issue with the safety beams or wiring on your unit. Here are a few things to check. Both of the safety sensors should be lit and solid one red, and one green. If one or both of them are out it is an indication there is a wiring issue. You will want to first be sure the connection on the beams and head is secure. If only one light is off, please disconnect the beam that is not lit and connect it to the wiring on the side that is lit. If the beams light up replace the wiring to the beam on the non-lit side, if not replace the beams. If both are out you will want to short wire the beams directly to the head you will disconnect the beams and wire them to the terminals on the head that they are currently connected to using two short pieces of 18-20 gauge bell wire. If the beams lite up you will need to replace the wiring, if not replace the beams. If one of the beams is blinking be sure that the lenses are clean, clear from obstructions, and properly aligned. Please count the blink pattern and let us know what the results are. Also, check to see if you can press and hold the wall console in to get the door to close. If you cannot, try removing the safety beam wires from the powerhead, then try constant pressure on the wall console to close the door. If you still cannot, once the safety beams are not wired, this may be a problem with the circuit board. You can also call 1-800-354-3643 for further assistance.

Please contact Genie customer service at 1-800-354-3643 for troubleshooting assistance.

Hi Les-thank you for the feedback, and we are happy to hear that a simple reset was all that was needed.

First thing we would recommend is unplugging the unit, wait one minute and plug it back in to see if that resolves the issue. Also, using your owner's manual make sure to check the door balance of your garage door.

Based off your troubleshooting you have done, you are correct. The control board would need to be replaced.

This could be caused by a few different things. In order to eliminate these, here are a few steps to try. First, you would want to remove the wall button from the wall. Then take the two wires off the back of it and leave them off. You would then want to run the unit with a remote, then wait at least five minutes and the light should time out. If they do go out, you would want to replace the wall console. If they do not, then you would want to remove the wall button wires from the powerhead. Again, run the unit with a remote, wait the five minutes and see if they go out. If they do, you would want to replace the wall button wire from the wall button to the powerhead. (This is 18 to 22 gauge doorbell wire) If they do not go out after both of these then the circuit board would need to be replaced in the unit.

Please contact Genie customer service at 1-800-354-3643 for assistance.

It sounds like the receiver in your circuit board may have gone out. I would try to unplug the unit (the whole garage door opener) for about 30 seconds, then plug it back in. Then try the remote. If this does not work, based on what you have done, the circuit board would need to be replaced. If you would like more troubleshooting assistance, you can also contact Genie customer service at 1-800-354-3643.