Published on: April 18, 2019
Do you have an older Genie legacy screw drive garage door opener that’s 10+ years old? Do you hear a loud chattering, or a skipping coming from the long screw drive rail assembly? Have you ever tried operating your garage door the motor runs, the screw drive turns, but the door doesn’t move? Do you remember a much more quiet garage door opener from when you originally installed it? If you have ever had any of these questions, maybe your carriage assembly is worn or stripped. Screw drive carriage you say? What’s that? The legacy screw drive carriage assembly is the black trolley mechanism that attaches to the garage door, and physically travels back and forth along the entire length of the screw drive rail assembly.
Our early style “legacy” Genie screw drive garage door openers, were designed with a screw that is in direct connection with the motor, for a direct drive system. But what does this mean? This means the screw and the motor are directly connected, which makes for less moving parts, and less wear and tear on the garage door openers motor pieces, unlike other drive systems that may have gears that can wear and break and are difficult to replace. Genie’s legacy screw drive garage door openers, (such as the Medallion Series, Direct Lift, 1st Gen Excelerator, IS/ISL/IC & H Series) were designed with safety and longevity. Replacement parts are low cost, easy to replace with the DIY homeowner in mind.
Sometimes as homeowners we have lots going on, work, kids, cleaning, the typical, but as far as maintaining our appliances, we often forget that there are regular maintenance care items that we should be performing to maintain the smooth operation and long life. That is why Genie’s legacy screw drive garage door openers, were made with a carriage assembly that is easy to replace to protect the heavy-duty rail system if there is an issue with the door, if the screw drive lubrication isn’t maintained, or if there are installation issues. Having a smaller part that may strip due to any of these makes for easy, quick replacement. Safety is key when it comes to the largest moving object in your home, and if a carriage is stripping or breaking this could be the result of a broken spring or improperly tensioned spring on the garage door. If this is the case, call a professional for repair and do not attempt to repair, replace or adjust. Find a Genie Dealer here.
If the carriage is stripped, and there are no signs of installation errors, or door related errors, replacing the part is simple. *These instructions are only for those operators that look like the above images, with a carriage that looks like the below image**
First Step: With the door in the closed position, disengage the carriage by pulling the red emergency release cord. After pulling the cord, slide the carriage to about 6 inches from the end of the rail.
2nd Step: Pull the clevis pin and cotter pin, from the door arm that is attached to the carriage. Hold the door arm and do not let it fall against the door. Once the clevis and cotter pin are removed, slowly slide the door arm down toward the door.
3rd Step: Slide the carriage down closer to the door about 2 inches from the end. Remove the nut and bolt from the header bracket above the door. Hold the rail while doing so. (You may want to use a ladder to rest the rail on), or have a second person assist you.
4th Step. Slightly lift up on the rail, slide the carriage off. Slide the new carriage back on. Reattach the rail to the header bracket above the door with the nut and bolt.
5th Step: Reattach the door arm to the carriage reconnect with the clevis and cotter pins. After reattaching, re-engage carriage assembly.
This video shows how easy it can be done:
https://www.youtube.com/watch?v=sF4j7553Uz4&t=3s
Additional recommendations are to lubricate the screw drive with Genie screw drive lubricant. Make sure to perform monthly and yearly maintenance as per the instructions in your owners manual. Owner's manuals can be found here
37 comments
@Glenn,
We have 2 carriages available for screw drive garage door openers. First, make sure it is installed with the arrows pointing towards the door. If it is installed that way, we will need your model number, and the part number that was purchased.
Thanks!
On my Genie Intellicode Screw Drive opener, I replaced the carriage. But I cannot get the carriage to engage the screw. The old one engages (or locks) in the up position. The new one, when not installed, also locks in the up position but not when installed. What do I do???
I replaced the screw drive coupler but I think I have another part that was damaged. I see 4-5 washers (one looks like a super thin bearing) that were right behind the coupler on the worm gear side. I see a tiny notch where it looks like a retaining clip would go to hold those washers and possible the entire screw drive in place during operation. I do not have anything that would slip into that notch but a bunch of crushed/shredded pieces came out when I removed the coupler. Do you happen to have a close up diagram of the parts directly surrounding the screw drive assembly or have a parts package for that?
The door will only open half way or close half way. I have top pull the release and lift the door or lower it past a bad spot in in the screw drive. It seems as though there is a stripped segment in the screw. Is this possible?
@Mansour Koosha
If you are replacing the garage door opener system, you would have to replace all of the parts. We have screw drive operators available (updated from the version you have), you can find those here: https://store.geniecompany.com/collections/screw-drive-models
If you have any other questions we can provide you assistance at 1-800-354-3643