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The Genie Company

Tensioner Assembly with Pulley - 37857R.S

Tensioner Assembly with Pulley - 37857R.S

Regular price $14.30 USD
Regular price Sale price $14.30 USD
Sale Sold out

Genie replacement tensioner assembly for compatible model garage door openers. 

  • Included with Tensioner Assembly: Pulley, Tensioner bracket, carriage pin, pulley bracket, washer, spring, hex nut, screw, pulley guard, and instructions
  • Genuine Genie replacement part
  • Compatible with Genie belt and chain drive models: 1028, 2028, 3020H, 3020H-B, 3024, 4024, 3022, 3042, 4022, 4042

SKU: 37857R.S

In Stock! Usually ships within 24 hours.

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Genie Replacement Tensioner Assembly with Pulley - 37857R.S, Compatible with Genie belt and chain drive models: 1028, 2028, 3020H, 3020H-B, 3024, 4024, 3022, 3042, 4022, 4042
Tensioner Assembly with Pulley - 37857R.S
$14.30

QUESTIONS & ANSWERS

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  • I have a model 2042 ordered replacement idler pulley 39591A.S the hole in the pully is smaller than original do I drill it out get a smaller size bolt or pin? or did i just order the wrong part it is belt drive

    There is no pulley for the model 2042, sorry for the inconvenience, we would recommend replacing the unit.

  • I just replaced the chain tensioner bushing that came with the tensioner kit i bought from genie. how tight should the chain be?

    The chain should be 1/8 of an inch from the bottom of the channel in the center of the rail.

  • Hi, just making sure this is for my IntelliG 1200, thanks

    Yes, this will work with your IntelliG 1200 model garage door opener.

  • Do you sale the pulley guard separate

    We do not sell that as a separate part.

PDF Instructions, 37857R.S Tensioner Kit Replacement

Tensioner Kit (37857R.S) Replacement Instructions

This repair will require removal of the unit from it’s mounting hardware and repairs made on a bench or floor. Refer to your Owners Manual and/or Installation Poster for proper assembly and carefully read and understand all warnings and cautions pertaining to your unit.

WARNING
BE SURE ELECTRICAL POWER HAS BEEN DISCONNECTED FROM THE INPUT POWER LINES PRIOR TO REMOVING THE MOTOR COVER.

WARNING
ANY AND ALL REPAIRS MADE TO THIS UNIT MUST BE PERFORMED WITH THE DOOR DISCONNECTED FROM THE OPENER AND IN THE CLOSED POSITION.

1. Pull Emergency Release Cord on Carriage to disengage Opener to close the garage door if necessary. (If unable to lower door using Opener, use extreme caution manually closing door. Before pulling the Emergency Release Cord, make certain people and objects are clear of the garage door opening.)

2. Unplug Opener Power Cord from power receptacle.

3. Open Lens Cover by pressing middle tab inward and remove Light Bulbs. FIG. 1.

4. Remove Wall Control and Safe-T-Beam wires from Terminal Block located on side of Opener FIG. 1. Use small common screwdriver to press in on orange tabs while gently pulling wires from block. Mark wires to help facilitate replacement.

37857R.S Tensioner kit replacement instructions for Genie garage door openers figure 1

 

5. Remove Network and Battery Backup Harnesses from front of Opener (if applicable).

6. Remove the 2-9/16” Nuts & Bolts from Door Arms to separate door from Opener. FIG. 2.

Replacing the tensioner assembly 37857R for a Genie garage door opener figure 2

 

7. Remove Motor Head and Rail Assembly from mounting brackets and set on a clean work surface or floor.

8. Remove the 4-7/16” self tapping bolts from the Rail/Motor mounting straps and pull Rail from Motor Head. FIG.3. Set Motor Head aside. Set Rail Assembly on floor upside down to aid in disassembly.

37857R Tensioner kit replacement instructions figure 3

9. Loosen Tensioner Nut from door end of Rail to create slack in Belt/Chain. FIG. 4.

37857R.S Instructions for replacing the tensioner kit on a Genie garage door opener

10. Remove 2-1/4” screws from Motor Pulley Assembly. FIG. 3.

11. Dislodge Motor Pulley Assembly from locking tabs (FIG. 3) and slide towards door end of the rail to feed Tensioner Assembly, and Belt/Chain out through the end of the Rail approximately 8”-10”. FIG. 5.

12. Remove Pulley Pin from Tensioner assembly and discard old Pulley. FIG. 5. Install replacement Pulley and Pin.

Image of replacing the tensioner kit 37857R.S on a Genie garage door opener

 

13. Slide Motor Pulley Assembly, and Tensioner Assembly back into original position making certain that locking tabs on Motor Pulley Assembly protrude through slots in Rail and secure with the 2-1/4” screws.

14. Tighten Tensioner Nut until the slack is removed from Belt/Chain.

15. Install Rail to Motor Head Assembly using the two Mounting Straps and 4-7/16” self-tapping screws.

16. Reinstall Opener Assembly in reverse order as removed. Reference your Owners Manual and Installation Poster.

17. Plug the garage door opener back in.

18. Clear and reprogram Limit Controls per the Owners Manual for your model garage door opener.

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