Sometimes Old Just Means Vintage
Some things from the past we enjoy because they are classic, iconic, and downright cool. Your dad’s 1969 Ford Mustang Fastback, cherry red, black leather interior, chrome accents, with cheesy fuzzy dice that hang from the rearview mirror. The 1940 Twin-Cylinder Chief motorcycle that sits displayed in the back corner of the garage, gleaming white-walled tires, leather handgrips, blacked-out exhaust tips, and a fully restored speedometer. The beat-up sailboat that is mid-restoration, but still has beautiful mahogany trim and exceptionally artistic lines that will assuredly slice through choppy waves like butter.
Your garage is full of memories, our childhoods wrapped up in the backseat of the family station wagon for that mid-summer cross-country trip to the Grand Canyon or winter ski retreat where your brother got stuck on the lift.
We appreciate classics not simply because of the nostalgic appeal, but because we appreciate good design and superior craftsmanship. Something that is well built and well maintained will serve its purpose far beyond its typical life. Sometimes things aren’t old, but they are vintage and need a little help to remain a classic.
Genie® Garage Door Openers
Genie® has been making garage door openers for more than 65 years. Our openers often last a decade or more in normal operation with ongoing maintenance, but we still have some openers in operation that are over 20+ years old. Genie provides assistance with replacing many parts of older operators (manufactured after 1993). Although upgrading to our models with the latest technology is often best, we still stand behind our garage door openers that are 20 years old or more.
Some of our customers drove to senior prom in a car that we now only see at car shows or dragstrips. They keep everything they own in meticulous condition, which includes their garage door opener. Genie can supply many replacement parts such as the carriage, coupler, circuit board, limit switches and limit wires for older screw, chain or belt drive garage door openers. We offer customer-facing diagnostic testing through our blog, on various parts of our website, and through intuitive customer support.
Asking the Right Questions
Troubleshooting a malfunctioning garage door opener can be frustrating at times. The function of the unit is simple, but how it works can be complex. That is why we offer diagnostics and over-the-phone support to help you through the process. Additionally, we offer an extensive Frequently Asked Questions page with a search function. Type a question into the search bar at the top of the page or scroll through some of our most frequent requests.
All of our operations manuals are available for download online. Simply search for your model number, click the link, and save to your computer for future reference.
Finding Replacement Parts
One of the toughest tasks when working on an older garage door opener unit is sourcing and buying replacement parts. Many manufacturers no longer support products from seven or even 10 years ago, but Genie stands behind our products. We build them right the first time, every time. That is why we set up this webpage to help our customers find parts for a wide variety of openers made all the way back to 1993.
Finding a replacement part is easy. Simply scroll through the list until you find your model number, then click on the link. You will be taken to a page with a detailed schematic that identifies each piece of your garage door opener by part number. You can then use that part number to order directly from our website or over the phone with one of our customer service agents.
Genie knows that many of today’s homeowners are skilled DIYers, which is why we strive to make it easy for you to maintain and repair your garage door opener. Several of the most common types of repairs or upgrades are outlined in great detail on our website, a few of which include:
Remote Upgrades – Find the right remote for your application, then learn how to pair it to your opener. Genie makes it simple to replace a lost remote or upgrade to a programmable remote system.
Programming HomeLink – HomeLink allows you to pair your car to your garage door opener and ditch the remote. This How-To explains the process of setting up the HomeLink system troubleshooting any issues that may occur.
Opener Repairs – With use, parts wear out or break over time. While we cannot stop wear and tear, we can certainly help you source the part and show you how to fix it. The carriage assembly on screw drive openers is a common replaceable part and we show you how to quickly – and painlessly – install a new one.
Maintenance – Proper maintenance ensures the longevity of your Genie garage door opener and improves operation even in the harshest of conditions. Winter can be especially hard on garage door openers. This checklist will help you ensure your opener is ready for dropping temperatures and long nights.
Genie manufactures high-quality garage door openers that can last for decades with the proper maintenance. We offer a variety of replacement parts for common models that date back to 1993 and have support staff standing by to help you troubleshoot any possible issue with your garage door opener. On the off chance that a new garage door opener is the best solution, we can help you find the unit that is most appropriate for your situation.
Contact us today to learn more about any of our garage door opener products, as well as professional installation and repair services.
@Brian Naile – This model does not look familiar. We would need some more details to determine if the part is still available. You can contact Genie customer service at 1-800-354-3643 for assistance, or visit our support portal to try to help determine your model number here: https://support.geniecompany.com/
Looking for a carriage latch # z-19220
@Jim Matlock – You can use the Genie customer support portal to help determine which model garage door opener you have. Once you have determined the model, then you can use the customer support to also match a remote with it. https://support.geniecompany.com/
Looking for the correct style opener to replace a missing remote. Who can help to ensure I order the correct one?
Garage door won’t connect to the lock. I believe we need a new carriage assembly for Genie Promax Chain Glide 2 model number PCG700ML. Do you sell parts?