QUESTIONS & ANSWERS
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I bought a 6 yr old house. The Genie key pad has 2 AAA batteries—no obvious model number. What is the model number and how do I remove the old pin and add a new one? A link will suffice.
Use our help pages to determine which keypad you have. The instructions for clearing and reprogramming will be next to the picture. If it has triple-A batteries, it is most likely our newer style keypad. Here is the GK-R quick programming reference card if you determine this is your keypad. You will want to start with the clearing and resetting. Please let us know if you need additional help.
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What battery is for a model ACSCTG TYPE 1 actuator?
These remotes could use one of two batteries. Either a A23 battery or a CR2032 battery .
If the back of your remote says ACS it will take the A23 battery if it says TBS it will take CR2032 coin battery.
Or you can open the small door on the back of the remote and see if it is a coin battery or not.
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