Questions & AnswersAsk a Question
I bought a 6 yr old house. The Genie key pad has 2 AAA batteries—no obvious model number. What is the model number and how do I remove the old pin and add a new one? A link will suffice.
The best place to tell which keypad you have will be here. Once you click this link, look at the pictures to determine which keypad you have. The instructions for clearing and reprogramming will be next to the picture. If it has triple-A batteries, it is most likely our newer style keypad. Here is the GK-R quick programming reference card if you determine this is your keypad. You will want to start with the clearing and resetting. Please let us know if you need additional help.