Opto-Luctor - 31057R.S

The constant light could be caused by a few different things. In order to eliminate these, here are a few steps to try. First, you would want to remove the wall button from the wall. Then take the two wires off the back of it and leave them off. You would then want to run the unit with a remote, then wait at least five minutes and the light should time out. If they do go out, you would want to replace the wall console. If they do not, then you would want to remove the wall button wires from the powerhead. Again, run the unit with a remote, wait the five minutes and see if they go out. If they do, you would want to replace the wall button wire from the wall button to the powerhead. (This is 18 to 22 gauge doorbell wire) If they do not go out after both of these then the circuit board would need to be replaced in the unit.

This could be caused by a few things. First thing to check is your door balance: To check the balance of your door, disconnect the operator from the door (in the down or closed position) by pulling the emergency release cord. Lift the door to where you can see halfway outside the garage. The door should stay there, slight movement to settle is acceptable. To check for smooth operation, roll the door all the way up and down slowly with your palms to check for smooth, even travel and that there is no binding or sticking. If door is not balanced or operating properly, we would recommend that you call your local professional door installer, Genie, or Overhead Door dealer. If the garage door is balanced, you can try increasing the open force of your garage door opener. Follow the instruction in the owners manual for the IS550/A.Â

You can do the replacement while the garage door opener is on the ceiling. You would unplug the garage door opener, then remove the cover to replace the parts. The wheel depends on what year your garage door opener was made. It should have a date code sticker on the powerhead. If your garage door opener was made after 02/2004 you would need the 35226A.S if it was before- then you would need the 30323A.S. If you need help determining which one you can also contact Genie customer service at 1-800-354-3643.

Yes, this will work.

Please contact Genie customer service at 1-800-354-3643 for technical assistance.

This could be caused by a variety of issues. The best way to determine the problem would be to call our customer service at 1-800-354-3643 when you are with the unit and we could help assist in troubleshooting to resolve the issue.

The constant light could be caused by a few different things. In order to eliminate these, here are a few steps to try. First, you would want to remove the wall button from the wall. Then take the two wires off the back of it and leave them off. You would then want to run the unit with a remote, then wait at least five minutes and the light should time out. If they do go out, you would want to replace the wall console. If they do not, then you would want to remove the wall button wires from the powerhead. Again, run the unit with a remote, wait the five minutes and see if they go out. If they do, you would want to replace the wall button wire from the wall button to the powerhead. (This is 18 to 22 gauge doorbell wire) If they do not go out after both of these then the circuit board would need to be replaced in the unit.

This could be caused by a few things. First thing to check is your door balance: To check the balance of your door, disconnect the operator from the door (in the down or closed position) by pulling the emergency release cord. Lift the door to where you can see halfway outside the garage. The door should stay there, slight movement to settle is acceptable. To check for smooth operation, roll the door all the way up and down slowly with your palms to check for smooth, even travel and that there is no binding or sticking. If door is not balanced or operating properly, we would recommend that you call your local professional door installer, Genie, or Overhead Door dealer. If the garage door is balanced, you can try increasing the open force of your garage door opener. Follow the instruction in the owners manual for the IS550/A.Â

You can do the replacement while the garage door opener is on the ceiling. You would unplug the garage door opener, then remove the cover to replace the parts. The wheel depends on what year your garage door opener was made. It should have a date code sticker on the powerhead. If your garage door opener was made after 02/2004 you would need the 35226A.S if it was before- then you would need the 30323A.S. If you need help determining which one you can also contact Genie customer service at 1-800-354-3643.

Yes, this will work.

Please contact Genie customer service at 1-800-354-3643 for technical assistance.

This could be caused by a variety of issues. The best way to determine the problem would be to call our customer service at 1-800-354-3643 when you are with the unit and we could help assist in troubleshooting to resolve the issue.