








QUESTIONS & ANSWERS
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what is the model number for SKU38960S
The model number for SKU/Part number 38960S is 7035-SV.
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how long is the poser cord for this opener? I need to have an outlet installed as non exists currently.
The power cord is approximately 4 feet in length with approximately 3.5 feet outside of the powered. We would recommend locating the outlet within 3 feet of the opener motor head.
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Do I have to buy extra equipment to make it a smart garage?
Yes, the ChainMax 1/2 HPC Durable Chain Drive Garage Door Opener with Battery Backup (geniecompany.com) requires adding the Aladdin Connect to upgrade the unit to use wifi (Smart Garage opener). Otherwise, you can purchase an opener that already has integrated wifi, a chain model would with integrated wifi would be the 2033 and belt models would be 3053 and 7155.
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I installed a new Genie garage door opener and the remotes and wall control will not work.
Please call 1.800.354.3643 for technical assistance. We will be happy to help resolve this issue!
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does the ChainMax 1/2 HPC Durable Chain Drive Garage Door Opener with Battery supoort timer to close feature? Also, what is installed length as I have a beam 128 inches back.
The ChainMax 1/2 HPC Durable Chain Drive Garage Door Opener with Battery Backup does not have a timer to close feature. For a 7ft foot the over all lenght is 123.6 inches for an 8ft door it will require the 39027R extension kit, the over all length is 135.6 inches.
Installing a Chain Drive Garage Door Opener with the BILT App
This Genie product offers 3D Interactive Instructions in the free BILT® App available for download.
Support for models:
1035, 1055, 2036, 2033, 3053, 2035, 2055, 3035, 3055, 7035, 7055 (ChainDrive 550, Chain Drive 750, SilentMax® 550, StealthLift® 500, SilentMax® 750, Chain Glide Connect, SilentMax Connect, QuietLift Connect, Chain Drive 500, Chain Drive 525, QuietLift™ 750, StealthDrive® 750)
Genie Belt/Chain Garage Door Opener Installation Poster
Add these accessories to Genie Chain Drive Garage Door Openers
