QUESTIONS & ANSWERS
Ask a Question-
How many remotes can you program and vehicles can you program. We have 3 vehicles that need to open the door and 5 remotes that do also
Model 4042-TKH can program up to 20 remote devices so you will be able to program those 8 devices without issue.
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Will this door opener work with a 9' door?
No. This unit out of the box works on 7ft high garage doors, and with an extension kit, up to 8ft high garage doors.
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Hi. Are any of your door openers dual voltage (120/240V AC)?
No, they are not.
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can I get a 12 foot track
This will not work on a 12-foot high garage door.
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Is this suitable for a 7’ x 16’ garage door?
Yes, it is!
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Currently have the 1000 silent max model, could I replace it with the 1200 model instead?
You can replace it with the 1200 model.
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Can the Motion Detecting Lights be turned off?
No, it cannot. You would have to unplug the motion sensor inside the powerhead. That would stop it from working, but it would stay off at all times. There is no way to turn it on/off without unplugging it.
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how long is the rail
The rail this comes with will allow up to a seven-foot-high garage door to open.
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Is there an extension for 10' doors?
No, there is not. For a 10-foot high door we would recommend a professional model garage door opener. You can locate a Genie dealer in your area at here by entering your zip code.
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Is this a good replacement for the trilog 1200?
Yes it is. You will be able to use any wireless devices you have from the TriloG 1200 in addition to the new ones that come with this one.
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What would be a good replacement for a 2024 2TX?
Yes, it would! You would be able to use the remotes from you 2024 too!
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Does this opener come with everything you need to install? Buying for new construction home.
Yes, it does.
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What is the Model 4042-TKH extension part number?
You would need the 37302R.
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Is this drive Homelink compatible?
Yes it is!
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(1) Is that true the motion light has no option to switch off? (2) Can user use the wall panel to turn light off? (3) when user walk in the garage and triggered the safety sensors, will the light auto on?
To disable the motion sensor on the model 4042 Genie garage door opener, you would need to disconnect it inside of the opener.
Yes, the wall console can be shut off by the wall console when it comes on.
No, the overhead lights do not come on when the safety beams are interrupted.
Product Support for Genie Garage Door Openers 3022, 3024, 3042, 4022, 4024, 4042 (ChainMax™ 1000, IntelliG® 1000, SilentMax® 1000, ChainMax 1200, IntelliG® 1200, SilentMax® 1200)
Chain/Belt Drive Installation Poster
Standard Genie Garage Door Opener Features
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Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access.
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Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products.
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Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur.
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