QUESTIONS & ANSWERS
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My chain drive door motor closes fine. But when it opens and the carriage hits the stopping bolt, the chain detaches and continues to the back gear before stopping. I replaced the plastic chain slide that had broken. But it still disengages when the carriage stops.
The carriage should not hit the stop bolt when traveling upward. You may need to reset your travel limits so that the carriage does not run into this, by setting your opening travel a little lower. Please follow the below instructions and let us know if you need further assistance.
To reprogram your limits, you will want to start with your door in the open position and engaged to the opener (make sure the red cord has not been pulled, if so lock it back into the bullet on the chain or belt before proceeding). To program the limits, you will want to press and hold the down arrow button (-) until the long LED comes on blue. Release, and the LED will begin to flash blue. Press and hold the down arrow button (-) to close the garage door. When the door lightly touches the ground, you will release. Press and release the square button. Both LEDs flash blue and go off. Press and hold the open arrow (+) until the long LED come on blue. Release. Press and hold the open arrow to open the garage door. When the door is all the way open (do not allow it to hit the powerhead). Release. Press and release the square button. Both LEDs flash blue and go off. Go to the wall console and press and release the button on the wall to fully close the garage door. Once the door is fully closed, you will want to press and release the button on the wall again to open the door all the way.
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What is the chain rail length?
The overall length of this garage door opener is 116".
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Could you show me how to make the wall control work?
Please contact Genie customer service at 1-800-354-3643. We would need some more information to assist you with this.
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My 1/2 HP Model IS550/A Receiver ACSR3 needs safety beam replacements. Mine look very different from the new ones. Are the interchangeable? If yes, then I would like to order RH/ LH replacements today.
Yes, the current replacement Genie Safe-T-Beams will work with the IS550/A model garage door opener.
Installing a Chain Drive Garage Door Opener with the BILT App
This Genie product offers 3D Interactive Instructions in the free BILT® App available for download.
Support for models:
1035, 1055, 2036, 2033, 3053, 2035, 2055, 3035, 3055, 7035, 7055 (ChainDrive 550, Chain Drive 750, SilentMax® 550, StealthLift® 500, SilentMax® 750, Chain Glide Connect, SilentMax Connect, QuietLift Connect, Chain Drive 500, Chain Drive 525, QuietLift™ 750, StealthDrive® 750)
Genie Belt/Chain Garage Door Opener Installation Poster
Standard Genie Garage Door Opener Features
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Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access.
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Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products.
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Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur.
Add these accessories to Genie Chain Drive Garage Door Openers
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Universal Wireless Entry Keypad GUK-BX
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G1T-BX 1-Button Remote
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