ChainGlide Connect 1/2 HPc Garage Door Opener- Wi-fi Enabled Durable Chain Drive - Works W/ Amazon Alexa and Google Home

i need a replacement for 696CD/B. genie garage door opener "head." mine is old and not working. i need replacement parts (motor and relay) or replacement head. i would rather not replace the t-drive (chain). thank you!

Unfortunately, we do not have any motor heads available that are compatible with the rail on your model, so you would need to replace the entire operator.  The most comparable model would be a 3022 (retail) or 3024 (pro).

Will this work with a 9 foot door?

Sorry no, this model will only work a 7 foot tall door or 8 foot tall with separately purchased extension kit.

I currently have a Genie Silent Max 1000 Model 3042 garage door opener. I don't see the same opener on your website. What model should I purchase to replace the existing unit and where would I go to purchase it. I'm in zip code 94506. Thank you.

The 3042-TKH SilentMax 1000 model garage door opener is available online. To check with a local professional dealer in your area about a replacement for your model you can contact: 

I need 2 garage door openers for my 2-car garage, but I don't need double all the accessories. Can I purchase one garage door opener (this kit) and then just the garage door opener to link with this kit. To better explain, I need 2 garage door openers and rails, 2 remotes, one keypad, one wall console to operate both garage door openers. Is this doable? And if so, what do you recommend that I purchase?

We have certain models that would come with fewer accessories. So, if you want to purchase one with more accessories and the other version with less, you can compare the price differences on which ones you need. For example the 2033-TKV and the 2033-LO.

Why does the two pre-programmed remote controllers open the door but it does not shut the door

They should shut the door. If they do not, it sounds like an issue with your Safe-T-Beams. You will want to make sure your Safe-T-Beams are installed. If they are, then you should have one with a solid red light and one with a solid green. If either is off or the red one is flashing, that indicates an issue. For further assistance, please contact Genie customer service at 1-800-354-3643.

I own another genie garage door opener for my other garage door, model 1028. If I get an additional door sensor, can use the Alladin app to operate and check that door, too?

No it would not. The units that have built in Aladdin will only operate that door. You would have to get the Aladdin Connect add on kit to work the doors without the integrated Aladdin Connect.

Can this opener be programed and used without Wi-Fi?

Yes, you do not have to connect the Wi-fi to use the garage door opener. You will still be able to operate it with the wall console, remotes, and keypad. You would just not be able to use a smart device to control it.

do you offer installation with purchase ? how much? single car garage 7foot

We do not offer installation. We can refer you to a local authorized Genie dealer in your area that would be happy to install it for you. You can locate one at www.geniecompany.com by entering your zip code, or contact our customer service at 1-800-354-3643.

Can this garage door opener work with the Amazon Alexa app? If so, can I use the Alexa app to open and close the garage door?

Update! Aladdin Connect now works with Alexa!

Reset travel on the garage door

First, begin with the door open. You will need access to the square program/set button and the up and down arrow buttons on the garage door opener motor unit. If the door is not in the opened position, please press and hold the up arrow until you see a blue LED, then release. Then, press and hold the up arrow until the door is open. Once it is open, release the button, and wait for the LEDs to time out. Once it times out, begin programming the limits. Please press and hold the down arrow button until you see a blue LED and release. Then, press and hold the down arrow until the door is all the way closed. You don’t want it to slam against the ground, you want it to lay gently. Once it is where you want it, release the button. You will then press and release the square program/set button. Then, press and hold the up arrow until you see the blue LED, then release. Then, press and hold the up arrow until the door is all the way open. We generally recommend the bottom of the door is even with the header of the garage. Just make sure you don’t hit the motor unit. Once it is where you want it, release the button and press and release the square button. Then, go to your wall console. You will run the opener all the way close and all the way open with the wall button. Make sure you are happy with where the door stops. If you are not, you can reset the limits until you are happy with them.