QUESTIONS & ANSWERS
Ask a Question-
Can I replace my old 1/2HP Model H6000A with this one, keeping the existing track and screw drive in place?
When installing the Signature Series 2 HPc Premium Garage Door Opener Screw Drive Wi-Fi Enabled, you will need to replace the track and motor head as the rails are different and not compatible. We do not have a model that will not require the replacement of the rail.
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how much does thismodel cost ism1000 ?
You can visit HomeDepot.com to locate your price for the Signature Series 2 HPc Premium Garage Door Opener Screw Drive Wi-Fi Enabled. The IMS1000 is no longer available for sale and has not been produced since 2000.
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What is the amperage draw of the MachForce 2 HPc
This would draw 4 amps maximum.
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Can this model replace my current model 2060L-07/m? If so, can it be a DIY project or would it require a professional?
The MachForce can replace your 2060L-07/M model garage door opener. The MachForce can be installed by a homeowner for a DIY project. We have videos, a BILT app with instructions, and other assistance available to help with your installation.
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Can a keypad be used with this model.
Yes! You can use the GK-R keypad with the MachForce garage door opener.
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We purchased this opener and can not get the control pad on the wall to go down without holding it down until the door gos down. Will open by just pushing it and releasing the button. What is wrong?
This sounds like the safe-t-beams are either not installed or not working. The safe-t-beams have to be installed for proper operation. You should have one solid red light and one solid green light on the safe-t-beams when they are installed and lined up (with nothing blocking them).
If the red light is blinking, you can count the blinks to help determine the issue:
You can also contact our customer service at 1-800-354-3643 for assistance. -
I currently have a Genie Excelerator that I am having problems with and am looking for a replacement I have a 7 ft garage door and the rail is 9 ft. Which model would work.
Any of our current model screw drive openers will work with a 7-Foot high garage door.
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I recently purchased a MachForce 2Hpc for a garage that we are building. It is going to have an 8' door and I am trying to get the correct extension kit for it. Can you provide a part number for this? Thanks
The MachForce extension kit part number is 37303R.
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What does 2 HPc mean?
Our garage door opener motors are measured in newton's, the 2 HPc stands for 2 horsepower comparable.
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If I buy this model with the Aladdin built in WIFI feature can it also control other Genie garage door openers? I have 2 other Genie screw drive openers. They are prior to the Aladdin option. I see I can get the Aladdin option by itself and it says it will control up to three doors with added sensors. So will this model with the Aladdin built in handle all thee doors if I get the sensors for the 2 older units I have?
No, the models with the built in Aladdin will only control the single opener. The two additional ones would need one Aladdin Connect add on kit, and one additional door position sensor to work all through the app.
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Can the powermax 1200 revolution series rail assembly be used with the MachForce powerhead?
Yes, the rail would match up.
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What is 'Car2U'? Can you provide a link in the description for this? Is it part of Homelink technology?
Car2U is an "In-Vehicle" remote system. This is only found in certain model vehicles. If your vehicle has Homelink- it would not have Car2U. https://geniecompany.com/data/products/accessories/car2u-system-programming.pdf
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Does wifi option make the wireless framemount remote option unuseable?
No, the WiFi does not affect any remote or wireless device function.
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Can you have more than 2 remotes
The Signature Series 2 HPc Premium Garage Door Opener Screw Drive Wi-Fi Enabled can hold up to 20 wireless devices.
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Can we add multiple Safe-T-Beams garage door safety sensors to increase security
The garage door opener can only support one set of safety beams.
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What does HPc mean when describibg the power of the opener. I am familiar with HP but not the smallc subscript. jim
HPC indicated Horsepower comparable as these motors are DC, they are measured in Newtons.
Installing a Genie Screw Drive Garage Door Opener with BILT
Instructions for Installing a Genie Screw Drive Garage Door Opener
This Genie Screw Drive garage door opener Offers BILT® 3D Interactive Instructions to help with DIY installations. Available to download for free!
Genie Screw Drive Installation Poster
Standard Genie Garage Door Opener Features
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Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access.
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Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products.
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Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur.
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