2 HPC Premium Screw Drive Smart Garage Door Opener with Battery Backup- Alexa and Google Assistant Ready
Questions & Answers
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Are you offering any promotion discounts through Home Depot?
Home Depot has this unit on sale right now (02/06/2020). We do not offer direct discounts, it would just be what the sale price is. https://www.homedepot.com/p/Genie-2-HPC-Premium-Screw-Drive-Smart-Garage-Door-Opener-with-Battery-Backup-Alexa-and-Google-Assistant-Ready-4063B-TKV/308708359
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I think this is the garage door opener I want to get, but Home Depot seems to have stopped selling it? Is there a new version imminent? or is it just not available any more? Thanks
This garage door opener is still selling at The Home Depot.
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I have a Genie screw drive(2003) with 8’ doors. We are experiencing problems like having to wait until the light goes off to open or close etc. Sometimes not activating at all. Can I attach a new power head to the existing rails instead of tearing the old rails completely out or are the new screw drives of a different configuration?
The new powerhead will not work with the old rail. If you would like to troubleshoot the issue with your current model we would be happy to help! You can reach our customer service at 1-800-354-3643.
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Does this work for a panel garage door?
This will work for a one-piece garage door opener.
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Why are so many states excluded from shipping for this item with Home Depot who are the only one that carry it?
As of right now this model is only avaiable in California Home Depot stores. We are currently working on getting this model available to other states as well.