








QUESTIONS & ANSWERS
Ask a Question-
Does the 3022 have a rail extension for 12 foot high door?
No, for doors that are taller than 8 foot you will need to either visit a Genie pro dealer (you can use our dealer locator to find one in your area) or we have a wall mounted unit that will work doors up to 14 foot in height. Visit our product selector and select wall mounting to get more information on these units.
-
I am having intermittent failure of the garage door to either open or close at times. I notice the red led on the main unit is flashing continuously when this occurs and the lights on the electric eyes attachments are not on. It will start working again and the lights on the electric eye units are back on.
You can check all the wiring from the motor terminals 1 and 2, down to the safety beam sensors. Check for loose or broken wires as this would most likely be the cause of the issue. If you do not locate any wiring issues, contact us at 800-354-3643 to troubleshoot.
-
How do you slow down the speed
To adjust the speed (operator automatically opens and closes at the fastest speed).
Press and hold the Square PRG/SET button from 10 seconds until you get two blue lights, then release. Press the up + arrow twice, then press and release the square PRG/SET button. You are now in the up speed setting. Press and release the down - arrow until you reach your desired setting. Press and release the square PRG/SET button to lock that setting in. You are now in the down speed setting. Press and release the down - arrow until you reach the desired setting. Press and release the square PRG/SET button to lock that setting in. This completes the speed adjustment. -
Does this unit have a manual release to open the garage door when the motor fails??
Yes, it does.
-
how much does it cost
For pricing, you will have to click on the retailer's site.
-
Does this garage door opener work with 110 volts of a regular garage receptacle ?
Yes, it does!
Product Support for Genie Garage Door Openers 3022, 3024, 3042, 4022, 4024, 4042 (ChainMax™ 1000, IntelliG® 1000, SilentMax® 1000, ChainMax 1200, IntelliG® 1200, SilentMax® 1200)
Chain/Belt Drive Installation Poster
Standard Genie Garage Door Opener Features
-
Keeps your home and family safe by changing the access code from billions of combinations at each door activation to help prevent unauthorized access.
-
Patented technology that automatically finds the best line of communication between Genie® products. This maximizes the range of radio frequency devices and improves the overall performance of products.
-
Provides safety by continuously monitoring the operation of the garage door opener, stopping the operation to alert you when significant changes occur.
Shop additional remotes for your Genie Garage Door Opener
-
View Details
G1T-BX 1-Button Remote
Regular price $34.99 USDRegular priceUnit price per -
View Details
ACSCTG 2-Button Universal Remote
Regular price $33.99 USDRegular priceUnit price per -
View Details
G3T-R 3-Button Remote
Regular price $37.99 USDRegular priceUnit price per -
View Details
ACSCTG Type 1 Replacement 1-Button Remote
Regular price $34.99 USDRegular priceUnit price per
