







QUESTIONS & ANSWERS
Ask a Question-
My lights will not come on
If your lights will not come on please follow the below instructions:
This issue you are having is called constant light. First make sure to attempt to turn your lights off by the light button on the wall switch. If that does not work, we will need to determine what is causing the issue by completing the following steps. Remove the wall console from the wall, loosen the screws and remove the wires on the back, separate wires so they do not touch. Then wait 6 full minutes to see if the lights go out. If so, the wall button needs to be replaced, if not follow the wall button wire to the motor head on the ceiling. Remove the wall button wires from terminals 3 and 4, then wait 6 full minutes to see if the lights go out, if so the wiring to the wall button needs replaced. If the lights still do not go off, the circuit board is the issue. Please let us know the results to this and we can assist you further.
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Does this model have a setting that will automatically close the garage door if the owner forgets to close it? If not, are there other models that provide this option?
Yes, the QuietLift Connect ¾ HPc Garage Door Opener- Wi-fi Enabled Ultra Quiet Belt Drive - Works W/ Amazon Alexa and Google Home has Aladdin which will allow a rule like this to be setup. You can setup rules to close at certain times or after the door is open so long.
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Programming manual for key pad???
I have included the GK keypad instruction manual.
Thank you. -
Model 3053-TKV has C channel Rail?
No, it does not.
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Is there a battery back up already installed in this model or is there one that can be purchased?
This model does not have a battery backup installed and one cannot be added to it.
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Can belt and track be shortened?
No, this belt/ rail cannot be cut down.
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Is the model plug and play ready for a backup battery?
The QuietLift Connect can not have a battery backup added to it.
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Does the Model 3053-TKV include any of these: Soft start-stop; motion detector light; close timer
The 3053-TKV model garage door opener does have the soft start-stop, it does not have a motion detector or close timer. You can use the Aladdin Connect app once it is installed on your smart device to automate door closing times.
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Which of your belt drive models have a manual release? And do any have a soft start/stop function?
All of our garage door openers have the emergency pull cord function for the manual release. To view the features of our different garage door openers, like GenieSense technology or soft start/stop you can view our DIY retail models here: https://www.geniecompany.com/garage-door-openers/retail.aspx
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Will the 4042 opener work on a eight foot door?
Yes, it will as long as you add the extension kit, EKBC to it.
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Does this opener come with track allso
Yes, it does!
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How long can I expect the belt to last? I currently have a Genie screw drive and the threads on the screw are wearing out. Would a chain drive last longer than the belt or screw drive?
This can vary depending on usage, and other factors. The belt does have a fifteen-year warranty (on the belt itself).
Installing a Belt Drive Garage Door Opener with the BILT App
Installation Video
This Genie product offers 3D Interactive Instructions in the free BILT® App available for download.
Support for models:
1035, 1055, 2036, 2033, 3053, 2035, 2055, 3035, 3055, 7035, 7055 (ChainDrive 550, Chain Drive 750, SilentMax® 550, StealthLift® 500, SilentMax® 750, Chain Glide Connect, SilentMax Connect, QuietLift Connect, Chain Drive 500, Chain Drive 525, QuietLift™ 750, StealthDrive® 750)
Genie Belt/Chain Garage Door Opener Installation Poster
Add these accessories to Genie Belt Drive Garage Door Openers
